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Villa Malvarosa ~ Chiclana De La Frontera, Cadiz, Southern Spain ~ Andalucia |
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Essential
Information
The following information will help you find out about some of the services offered at Villa Malvarosa.. Villa
The villa is privately owned and is furnished to the owners’ taste, so the standards and style of villa may differ to your personal taste. We endeavour to give an accurate description of the villa with interior and exterior photographs. The villa featured operate to Spain's standards. (However my Father put in 'Earth Wiring' for all the electrics! possible the only Villa in Spain to do so!) Kitchens
The
kitchen
includes hob, fridge/freezer, basic cooking utensils, iron, ironing board,
cutlery and crockery. Also the villa has additional facilities such as washing
machine & microwave oven. These will be indicated in the villa description
where available. Also basic cleaning materials will be there, however please
make sure that these are used responsibly, we cannot be held responsible for any
accidents. Keep chemicals away from children. Maid Service
Maid
service will consist of preparation only with linen and towels. A change of
linen & towels will be made if your stay is in excess of fourteen days. If you
would like additional changes and or cleaning, please let us know & we will
try arranging this for an additional charge. Please note that beach/pool/large
towels
are not supplied and these should be taken with you. We kindly ask all guests
not to use the towels supplied at the villa for the beach or around the pool. Satellite/TV
The
villa has satellite television, you can expect to receive at least one
free to air English language channel. Subscription channels are not available.
The villa is supplied with a 21" standard television.
Pools/Garden &
General Maintenance
Staff
that have access to the villa maintain all our properties. Gardens have to be
maintained on a regular basis and it is simply not possible for this to be
carried out on ‘change-over’ days. With regard to pool maintenance, pools
are normally checked and cleaned twice a week and this is normally carried out
very early in the morning to avoid disruption to our clients. However, neither
pool nor garden personnel have fixed hours, so it is not possible for us to
advise you of the exact date or time of their visit. We ask for your cooperation
when our staffs visit, as it is imperative to keep the properties well
maintained for our clients’ enjoyment throughout the year. Also
please note the pool is not heated, however it will have shower facilities. Villa Services
Water
and electricity consumption are included within the villa rental cost.
Unfortunately it is the case that the villa can suffer from electricity
shortages and supplies can be cut off with no notice for varying periods of
time. We ask for your patience and co-operation in such instances, as you will
appreciate these situations are out of our control.
Infants/Cots/Highchairs/Buggy
If
you require a cot, highchair or Childs buggy, please request it at the time of
booking in order that we can ensure it is at the villa on your arrival. A
supplementary charge will be added to your invoice. Cots are provided locally
and will differ from those you may use at home, and sometimes a travel cot will
be supplied. Please note that for hygiene reasons they are supplied without cot
linen, which you should take with you. Occupying/Vacating
Your Property
Our villa can be occupied from 16:00 hours onwards on the day of arrival. In order that our properties are adequately prepared for new arrivals, we must ask you to vacate the villa by 10:00 hours on the day of your departure. We highly recommend that those visitors arriving at night take a torch. Assistance in Resort
You
have chosen a private villa holiday and we intend to respect your privacy.
However, should you require assistance in any way, someone would be close at
hand. We have a local management company who supplies us with their services to
make your holiday as relaxing & stress free as possible.
Personal Health &
Safety
We
take the safety of our customers very seriously. Unfortunately crimes against
people and property are a fact of life throughout the world and you have the
same responsibility for your personal safety as you do at home. In the event
that you should lose any items of value while on holiday through theft or
otherwise, you must report the facts immediately to the local police or other
competent authority and obtain a written report. Children’s Safety
As we know, children are naturally curious, especially when on holiday where there are lots of areas and things to be explored. Please ensure that children are not left unsupervised at any time during your holiday and be extra careful with the swimming pools & advise keep the front gate locked. The Villa area is totally secure. Disabled Travellers
HPH Villa Holidays is not a specialist provider of holidays for the disabled. The villa is not equipped to cater for the needs of disabled guests and may cause problems for wheelchair users. It is therefore most important that you inform us of any special need when enquiring about a holiday. By informing us, you help us to ensure that you have the relevant facilities if possible. The upstairs bedroom is not suitable for the elderly or infirm. Website/Brochure
We
make every effort to ensure that the information and photography contained on
this website and in our brochure is accurate. However, many individuals are
responsible for the provision of your holiday arrangements and they may alter or
temporarily withdraw some of the advertised facilities or services without prior
notice to us. Travel Documentation
On
making a reservation with us a confirmation invoice will be sent out within
seven days and your full travel documentation, which includes booking conditions
and villa information. Early/Late Season
Holidays
We would like to advise our customers that certain resorts might have limited facilities available in February, March, April, November and December. Car HireWe highly recommend car hire to make the most of your holiday. Click our links page for reliable & cheap car hire. |
